This can include phone calls, fax, voicemail, web conferencing, email, and more. Unified communications: More recently, VoIP solutions have allowed businesses to treat all communications under one handset. Softphones: You can also use software for business VoIP use, which is usually done with a dial pad and dashboard on a networked computer. Single network use: Both data and voice controls can be run over a single network, which helps companies of all sizes to cut down on infrastructure costs. Companies use similar technology you would find in home phone service, with a few key differentiators designed for business:
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